RBI Ki Website Par Bankon, Enabeeefasi Ke Khilaaf Is Tarah Karein Online Shikaayat

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RBI Ki Website Par Bankon, Enabeeefasi Ke Khilaaf Is Tarah Karein Online Shikaayat

Navaneet doobe, nai Delhi Bankon aur gair banking vitteeya companiyon (enabeeefasi) ke khilaaf graahakon ki shikaayaton ke online niptaare ke liye bhaarateeya reserve bank (RBI) ne apni website par ek kanplen management system (seeemaes) shuroo kiya hai. Seeemaes ko shuroo karne ka RBI ka mool maksad graahakon ki shikaayaton ka jald se jald niptaara karna hai, haalaanki yeh prakriya kaafi thakaaoo hai aur bahut saari jaanakaariyaan bharani padti hain. Udaaharan ke liye aapko jis bank ya vyakti ke khilaaf shikaayat darj karaani hai, usaka naam, pata, mobile number sahit kai saari jaanakaariyaan deni padti hain. Aaie, poori prakriya se roobaroo hote hain. 1. Shikaayat darj karaane ke liye aapko RBI ki website https: //cms. Rbi. Org. In ko kholana hoga. Iske baad website ke hom pej par baaen taraf aapko lodge kanpleint dikhaai dega, jise aap klik karein. Iske baad ek doosare pej par seeemaes khul jaaega, jahaan aapko baaen taraf file kanpleint link dikhaai dega. 2. Draupadaun se bhaasha (hindi ya angreji) ka chayan karein aur uske baad ombudsamain ke paas bank, enabeeefasi ya vyakti ke khilaaf shikaayat darj karein. Draupadaaun list se type on ainteeti se bank, enabeeefasi ya system paartisipeint mein se kisi ek ka chayan karein. 3. Ab 'Lodge kanpleint portal' par saamaanya jaanakaariyaan bharein. Ant mein calendar par klik karein aur 'Det of kanpleint' tatha 'Det of riplaai' ki jagah ko bharein. Shikaayat office of the ombudsamain/RBI ke rijnal office ke paas chala jaaega. 4. Shikaayat ka vivran: Yahaan aapko sampoorn vivran (apna naam, ling, aayu, mobile number,pata ityaadi) bharna hoga aur aap kis tarah ki shikaayat ( jaise kya shikaayat E-vaulet, traanjaikshans ishyoo ityaadi se judi hai) darj karna chaahate hain, iska vivran dena hoga. In sabko bharne ke baad aapko next par klik karna hoga. 5. Bank ka vivran: Drop daaun list se account shreni ka chayan karein. Bank account ka ditel, ATM/kredit/debit card ka ditel bharna hoga. Iske baad dispyooted amaaunt, kanpeinseshan amaaunt bharein aur fir 'Kanpleint kameints sekshan' mein bank ya vyakti jiske khilaaf aap shikaayat darj kar rahe hain usaka vivran bharein. Yeh prakriya poori karne ke baad next par klik karein. 6. Dikliyreshan: Dikliyreshan mein di gayi soochanaaon ko saavadhaaneepoorvak bharein. Iske baad, eksept par klik karein aur fir next mein jaaen. 7. Naumineshan: Us vyakti ka vivran bharein, jiske baare mein shikaayat darj ki gayi hai. Radio batan ko select karein aur fir next ko klik karein. Iske baad kanpleet aiplikebal naumineshan ditels ko intar karein. Next par klik karein aur proseed karein. 8. Agar shikaayat se juda koi dastaavej ho to use upload karein. 9. Ant mein sabamit batan ko klik karein. Aap apni shikaayat safalataapoorvak darj kara chuke hain. Aapko ek auto jenareted eknaulejameints praapt hoga, jiski madad se aap apni shikaayat ke status ko dekh sakeinge aur ombudsamain ke faisale ke khilaaf appeal kar paaenge.

RBI Ki Website Par Bankon, Enabeeefasi Ke Khilaaf Is Tarah Karein Online Shikaayat https://www.angrejinews.com/pic/283043