Bankon Ko Jyaada Javaabadeh Banaaega RBI

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Bankon Ko Jyaada Javaabadeh Banaaega RBI

Mumbai bankon ko miss-seling se rokane ke liye reserve bank sakht gaaidalaains banaane ki taiyaari mein hai. Is gaaidalaains ke jariye RBI bankon ke sabhi tarah ke praudakts ke liye unki javaabadehi tay karega. RBI ki egjekyootiv director deepaali pant Joshi ne kaha ki faainainshal praudakts ki bikri aur services se juda maujooda system kaiviyet enptar ke siddhaant par aadhaarit hai. Kaiviyet enptar siddhaant ke tahat khareedaari se pehle saamaan ki jaanch ke liye sirf khareedaar hi jimmedaar hota hai. Joshi RBI mein kastamar service, rooral planning aur kredit dipaartameint dekhti hain. Smaul business aur lo-income vaale logon ke liye vyaapak faainainshal services par haal mein I nachiket mor committee ki report mein kaha gaya tha ki kaiviyet enptar siddhaant se kastamars ki suraksha ke dhaanche mein buniyaadi gadbadi ho gayi hai aur isse graahakon ko bade paimaane par nuksaan hua hai. Joshi ka kehna tha ki kaiviyet veinditr siddhaant kaiviyet enptar ke ulat hai aur iske mutaabik, kisi bhi market transaction mein selar (bank) bhi chhale ja sakte hain. Unhonne bataaya, 'Yeh selar ko praudakt ki jimmedaari lene ke liye majaboor karta hai. Saath hi, yeh selar ko kharaab kvaaliti ka praudakt bechne se mana bhi karta hai. ' unhonne kaha ki kaiviyet veinditr yeh saabit karne ki chunauti bhi pesh karta hai ki praudakt bechne vaale ki taraf se service mein kisi tarah ki gadbadi naheen thi. Report mein kastamar protekshan system laane ke liye kadam uthaane ki bhi sifaarish ki gayi hai, jiske tahat khareedaar ko bechi gayi service ke liye selar ko javaabadeh banaae jaane ki baat hai. Sifaarish ke tahat selar ko yeh bhi bataane ki jaroorat hai ki praudakts ki bikri ya di gayi salaah khareedaar ki jarooraton aur maujooda financial haalat ko dhyaan mein rakhakar ki gayi hai. Report ke mutaabik, kastamars ke paas nishchit taur par yeh adhikaar hona chaahiye. Joshi ne bataaya ki ek baar code tay ho jaane ke baad sabhi bankon ke liye iska paalan karna jaroori hoga. Kastamars ki suraksha ke liye taiyaar strakchar mein nishpakshata, paaradarshi niyam aur shartein, praudakts ki upayuktata, shikaayaton ke niptaare ke liye system aur praudakt mein badlaav ki soochana pahunchaane ki jimmedaari jaise pahalu shaamil hain.

Bankon Ko Jyaada Javaabadeh Banaaega RBI https://www.angrejinews.com/pic/51203