AI Chaitabauts Ka Istemaal Kar Rahe Bank, Fraud Ke Maamalon Mein Aaegi Kami

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AI Chaitabauts Ka Istemaal Kar Rahe Bank, Fraud Ke Maamalon Mein Aaegi Kami

Nai Delhi Chaitabauts ka istemaal aajkal kaafi badhta ja raha hai. Companiyaan online users ki kviari (savaal) ko saulv karne ke liye chaitabauts ka istemaal kar rahi hain. Chaitabaut ek tarah ka robaut hota hai jise software robaut bhi kehte hain. Yeh Artificial Intelligence par kaam karta hai. Aap mein se kai users ne IRCTC ki website par is chaitabaut ko jaroor dekha hoga. Isi prakaar bainko ne bhi ab dheere-dheere chaitabauts ko apne system mein shaamil karna shuroo kar diya hai. Smart ho rahe chaitabaut Aiksis bank mein aajkal check ka otheintikeshan kisi bank karmachaari naheen balki aartifeeshal intelligence se karaaya ja raha hai. Iske kai faayde hain. Aamtaur par insaan check ya sign mein ki gayi chhoti si galati ko pakadne se chook jaate hain, lekin ye smart chaitabaut ismein ekdam eksapart hote hain aur inki najar se farji sign ya kisi prakaar ki gadbadi bach naheen sakti. Saath hi agar account holder agar jaldabaaji mein sign karte hain jo bank ke system se match naheen karta, tab bhi yeh baut samajh jaata hai ki kiya gaya sign asli account holder dvaara ka hi hai. Sign na pehchaan paane ke maamale behad kam Agar kisi bujurg account holder ya divyaang ka sign baut ki samajh mein naheen aata to vah use bank karmachaari ke paas forward kar deta hai. Aiksis bank ke egjikyootiv vaais presideint ratan kesh ne kaha, 'Baut dvaara sign na pehchaan paane ke maamale kaafi kam aate hain kyonki hamaara aartifeeshal intelligence check ke saath hi doosari cheejon ko bhi sambhaalne mein behtar hota ja raha hai. Agar ham roj ke laakhon cheks ki jimmedaari karmachaariyon ke oopar daal deinge to aise mein galati aur fraud ki sambhaavnaaen kaafi badh sakti hain. ' Jatil savaalon ka bhi deta hai javaab Bhaarateeya bankon ne teji se chaitabaut ko apnaaya hai. ICICI bank dvaara saal 2017 mein launch kiya gaya AI paavard varchual asisteint iPal ab har maheene 15 lakh kviari ko saulv karna hai. Yeh chaitabaut users ke savaalon ka javaab dene ke saath hi, bill pemeint, fund transfer aur mobile richaarj bhi kar sakta hai. Itna hi naheen ye smart chaitabaut jeeesati, sarkaar ke digital inishiyetiv, service rikvest, ATM lokeshan, branch deetel auk IFSC Code jaise jatil savaalon ka bhi javaab dene mein saksham hai. 90 pratishat hai aikyuresi rate Maan leejiye ki aapne apne kredit card ki limit khatm ya usaki pemeint miss kar di hai aur ab aap isse jude opshans jaanana chaahate hain to baut aapko ye saari deetel upalabdh karaaega. Aajkal yeh 90 pratishat tak sahi hi rahata hai. ICICI bank ke digital officer madhivnan baalaakrushnan ne bataaya, 'Kai baar hamaara baut insaani bhaav, majaak, gusse aur vyang ko naheen samajh paata. Aise mein hamaare paas hyooman asisteint (bank emplauyi) hain jo graahakon ki madad karte hain. ' Mobile bhi karta hai richaarj Chaitabauts ka AI naicharal laingvej processing (NLP) par kaam karta hai. Udaaharan ke taur par agar aapke dvaara ki kai kviari jaise 'I want to recharge my (mobile number)' ke baare mein baut ke paas koi inafarmeshan naheen hai to baut jaanta hai ki iske liye use richaarj amaaunt, bank account number jaisi jaanakaariyaan chaahiye. Itna hi naheen ye bauts hyooman erar ko bhi pehchaan kar use theek kar dete hain. Agar aapne 'Recharge' ko 'Rechrg' 'Reechge' 'Rchrg' 'Add balance' 'Load mobile' 'Top-up' jaise tekst veriyeshan entar kiye hain to yeh bhi baut aasaani se samajh jaata hai. Hindi mein karta hai baat HDFC bank ka chaitabaut EVA ko is tarah se program kiya gaya hai ki vah bank website ke saath hi aip, Google asisteint aur eleksa ke bhi saath kaam kar sakta hai. Vaheen kotak mahindra bank ka chaitabaut angreji ke saath hi hindi mein bhi baat kar sakta hai.

AI Chaitabauts Ka Istemaal Kar Rahe Bank, Fraud Ke Maamalon Mein Aaegi Kami https://www.angrejinews.com/pic/286898